The radiator and heat exchanger manufacturingcompany which provided the tube machine data you analysed in coursework 1 now wishes to improve its output. What steps should it take, in what sequence, and why?

In your answer, you should include brief descriptions of: the tools the company should use, the order in which they should implement them, the organisational structures they should adopt, how the management team can motivate their employees and demonstrate their commitment, the results they can expect and the timescales typically involved in such a programme.

Your answer should ideally be approximately 1500 to 2500 words in length and include a “business case” for the changes. You may include photographs, drawings, tables etc in addition to the text. Pictures can be sourced from your experience, that of friends and colleagues or any other source, but they must be properly referenced and credited.

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