Our Guarantees

Money-Back Guarantee

Our clients are allowed to request a refund in case of the instances discussed below. If your situation doesn’t fit into the conditions discussed here, feel free to contact our support staff.

Customized Papers Based on Instructions Provided

We pride ourselves in offering customized research and term papers to our esteemed clients. As confirmed by our client and as you will, our skills are exceptional and reliable. Our daily aspiration is to develop research papers that bear a mark of academic excellence and prowess, coupled with strong English command.

Commitment to Quality

We are quality conscious and do possess high-level research skills characterized by vast experience in the development of custom papers. Academic writing is our profession and passion.

1. If a customer is unsatisfied with the quality of the final paper delivered, an investigation is  carried out by the quality assurance team. The client should offer information on the discrepancies of the paper as per the initial instructions provided. The result of the investigation by the quality assurance team will determine whether or not the client gets a refund.
2. Plagiarism reports are provided to the customer upon request.
3. The company may however, decline a refund for orders of less than eight hours, depending on the prevailing circumstances. Rush orders can compromise the quality of the work done due to time constraints.

Instructions Compliance

Our writers follow instructions to the latter. We believe that the art of academic writing is derived from the ability to comply with the instructions given.

1. The client has the responsibility of providing all the necessary instructions and sources needed for an order.
2. If the final paper delivered does not adhere to the instruction provided, the client has the right to ask for a revision and/or compensation, depending on the circumstances surrounding the specific order. The Quality Assurance team carries out an investigation immediately to determine the course of action.

Timely Delivery

We believe in timely submission of orders to our clients. Time is of  essence, and so we ensure that your deadline is met without compromising the quality of the paper.

If there is a delay in the delivery of the paper, the client is eligible for compensation based on the time delivery difference. The refund will be determined by the initial deadline and the delay period. The company however may request an extension of deadline in order to ensure the quality of the final paper is upheld.

We do not offer refunds for the following cases:

1. Delay in payment by the client.
2. Delay in providing required sources or instructions by the client.
3. The failure to respond to questions, clarifications from the writer, or support staff.
4. Technical issues on the client’s end that result in the inability to receive the paper on time.
5. The client provided deadline extension.

Privacy and Confidentiality

We owe our clients a duty of care for the transactions and information in our interaction with them.  All the assignments completed and any client-related information is protected from access by third parties. Additionally, the tasks are neither published nor shared with any third party.

1. We do not store clients’ personal data without their consent.
2. Our company doesn’t share the client’s data with third parties.

If a client’s information is needed by third parties, we request their permission first.

1. Information provided to third parties is limited to what is necessary for terms of the services the client needs.
2. Our company reserves the right to communicate to clients about services and special offers as long as they are relevant to the client.

No Plagiarism!

We provide 100% original academic pieces by ensuring all external ideas are appropriately acknowledged for, using the requested referencing style. Our work bears a mark of excellence. A plagiarism report is provided to the client upon request.

Refund

Clients are refunded their money based on our terms and conditions and the money-back guarantee regarding the eligibility of orders for a refund.

1. The client should contact support staff within two weeks  from the completion  competition date of the order in question.
2. The billing department will take a maximum of three working days to review the request
3. The support staff team will then contact the client and inform them on the way forward
4. The company reps reserve the right to ask for additional information from the client that will be needed to process the claim.

Compensation Processing

The company will take a maximum of three business days to process the refund once the client receives a compensation confirmation.

1. The company is not responsible for money transfer charges.
2. A refund is only processed if it is above twenty dollars
3. You care allowed to use the refund amount for future orders.

Extremely Fair Prices

Our prices are friendly! The amount payable is given after careful evaluation of the complexity and length of the assignment. Our team is experienced in writing and will accurately determine fair rates in terms of the complexity and amount of work to be done. We pride ourselves on having very competitive prices. We provide writing services at affordable rates without undermining the quality of the work. We offer discounts on our programs that are available to all our customers. Place an order with us today for unbeatable prices and professional writing services.

24/7 Customer Support

We understand that you need timely updates regarding your paper. Our support team is dedicated to giving you the best service ever through prompt feedback to your inquiries. You will be informed of the progress of your order at all times. In case you need to provide more instructions or other sources for your order, you can contact support. They will be ready to take all your requests. Customer support is essential for every work relationship. We are keen on customer satisfaction by offering help when it is needed.