Communication-Organizational Behavior

Order Description
this paper is expected to be a critical review of a chapter of your choice. The report should consist of 4 apages should have a title page. It is important that your paper demonstrate a critical understanding of the chapter’s content along with at least one suggestion on how the chapter could be revised to improve its value to students

Please discuss the following topics

1. What is communication?
2) Describe interpersonal communication process and the role of listening
3) Describe 5 communication skills for effective managers which are expressiveness, empathy and sensitivity, persuasiveness, and informative managing style.
4) Barriers and Gateways to Communication
5) Civility and Incivility
6) Nonverbal communication