“commodification of language”?

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According to resources to answer the questions.

1. What is “commodification of language”?

2. “Lip service on the fantasy line” (Hall 1995) and “Styling the worker” (Cameron 2000) share a few similar findings:

2.1 In the training manuals examined in the two studies, one linguistic strategy is recommended for both phone sex workers and call center workers. What is it?

2.2 One kind of linguistic style is commodified in both studies. What is it?

2.3 In both studies, speakers use the above style of language to perform what kind of labor?

3. The linguistic style that is commodified in these two studies was also found in another study we read recently. What is the study (article title and author)?

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